SHIPPING POLICY

All in stock orders are shipped within 48 hours Monday - Friday 8am - 5pm.

 

Shipping Rates: 

The rate charged for shipping of your order is based on the weight and size of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have the option to not place the order if you choose not to. 

 

Carriers:

We use the following carriers to deliver our orders:

 

USPS
UPS
FedEx

Order Tracking:

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers. 

 

Back Orders:

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment. 

RETURN POLICY

Returns are gladly accepted:

If you are not 100% satisfied with your purchase and wish to return it for any reason, send it back within 10 days 
of the purchase date for a full refund no questions ask. We do not refund the original shipping and handling cost. 
Item must be in there original unused condition to be returned. 
Returns must include the original receipt as proof of purchase. 

1. Please email info@Inquisitiquecrafts.com to request a refund and we will assign you a tracking #.
2. Include in your package a signed letter stating the reason for your return. 
3. Mail your returned item to:

     InquisitiQue Crafts
     Returns Department Tracking # 
     1315 Wilshire Dr.
     MT. Vernon, Illinois, 62864 

Return Exceptions:

Except for manufacturer defects merchandise that has been worn, used, or altered will not be accepted for return or exchange. Once we have inspected your return item we will notify you if your refund is approved or declined.

Exchanges:

If your item is in like new condition, you may exchange your item within 10 days of purchase for a different item, size or color. You will have to pay the return shipping cost. 

Loss or Damage During Shipment:

Please notify us right away if there is shipment damage so we can assist with the insurance claim. 
Note insurance coverage expires 7 days after delivery so please don't wait.

PAYMENT METHOD

Accepted Methods of Payment:

Credit Card (Visa, Master Card, American Express, Discover)

PayPal
Check/Money Order

Credit Card Charges:

Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.

 

Mailing Address For Check/Money Order

     InquisitiQue Crafts
     1315 Wilshire DR.
     MT. Vernon, Illinois, 62864 

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